Big Bass Rock and Roll UK
Welcome to Big Bass Rock and Roll! These Terms and Conditions ("Terms") govern your access to and use of the official Big Bass Rock and Roll slot game website at https://bigbassrockandroll.uk/ (the "Website"), provided by Rock & Roll Gaming Ltd. By accessing or using the Website, you agree to be bound by these Terms, our Privacy Policy, and any other policies referenced herein. Please read them carefully.
As a website offering a slot game, our services fall under the category of "Your Money Your Life" (YMYL) content, requiring the highest standards of transparency and reliability according to Google Quality Rater Guidelines. Furthermore, we operate under strict regulatory requirements from the UK Gambling Commission and Malta Gaming Authority, alongside EU data protection laws (GDPR). These Terms are designed to ensure full compliance, protect your interests, and provide a clear, understandable framework for your engagement with Big Bass Rock and Roll.
These clauses have the potential to seriously affect your interests. We strongly advise you to read these key terms carefully before proceeding. Each summary below links to the full clause for detailed information.
You MUST be 18 years or older and located in a jurisdiction where online gambling is legal to use our services, including demo versions. We strictly verify age and location, and failure to meet these requirements will result in account suspension and voiding of any winnings. Learn more about eligibility.
We are committed to responsible gambling. All new customers are REQUIRED to set financial limits (deposit limits) BEFORE their first deposit. Comprehensive tools for self-exclusion, loss limits, and reality checks are available to help you manage your play responsibly. Understand our responsible gambling commitment.
Your funds are held in segregated client accounts, providing 'Medium Protection'. This means your funds are kept separate from the company's operating funds and are covered by our financial compensation scheme. However, in the event of insolvency, while efforts are made to return your funds, their return is not guaranteed. Read more about how your funds are protected.
We may suspend or close your account and withhold funds if you breach these Terms, particularly regarding age verification, fraud, or bonus abuse. Any winnings derived from such breaches may be forfeited. Review conditions for account actions.
We have a clear procedure for handling complaints, starting with our internal team and escalating to an independent Alternative Dispute Resolution (ADR) service (IBAS) if unresolved. Your legal rights are protected under applicable consumer law. See our full complaints procedure.
We process your personal data in strict compliance with GDPR. Due to regulatory obligations (e.g., Anti-Money Laundering, Responsible Gambling), certain data (like self-exclusion status) cannot be deleted even if you request it. We ensure the security and confidentiality of your information. Explore our data protection practices.
We may update these Terms. For any material changes, we will notify you BEFORE they take effect, providing you with the opportunity to review and accept the new terms or cease using our services. Understand how we manage changes to these Terms.
This Website and the Big Bass Rock and Roll slot game are operated by:
Rock & Roll Gaming Ltd. is fully licensed and regulated by leading authorities, ensuring fair and secure gaming:
We are committed to fair play, security, and industry best practices:
Our operations are managed by experienced professionals dedicated to compliance and player welfare:
To register an account and use our real-money services, you must:
CRITICAL REQUIREMENT: Age verification is mandatory for ALL users, including demo play access.
As per our legal obligations under UKGC, MGA, and AML regulations, we are required to verify your age and identity. This is a critical step to prevent underage gambling and financial crime. We will conduct electronic verification checks upon registration. If these checks are inconclusive, we will request documentation such as:
You will not be able to deposit, gamble for real money, or access any gaming content (including demo versions) until your age has been successfully verified. Failure to provide requested documentation in a timely manner may result in account suspension or closure, and any funds or winnings may be frozen or forfeited.
You are responsible for maintaining the confidentiality of your username and password. Do not share your account details with anyone. Any activity on your account will be considered to have been carried out by you.
You must not:
Any breach of these rules will result in immediate account closure, forfeiture of funds, and may be reported to relevant authorities.
We reserve the right to suspend or close your account at any time if we suspect a breach of these Terms, regulatory requirements, or for security reasons. In such cases, your funds may be frozen or withheld pending investigation. If a breach is confirmed, funds may be forfeited.
An account is considered inactive if there has been no login or logout activity for 12 consecutive months. Inactive accounts may be subject to administrative fees or eventual closure, with any remaining real money balance handled in accordance with regulatory requirements.
You can deposit funds into your account using various payment methods. All deposits must be made from a payment method registered in your name. We reserve the right to impose deposit limits, and as part of our responsible gambling commitment, you will be required to set your own deposit limits at registration.
Withdrawals will typically be processed back to the same payment method used for the deposit. We aim to process withdrawals efficiently, but processing times may vary depending on the method and additional verification requirements (e.g., for large withdrawals or for compliance with AML procedures). You may be required to undergo further verification before your first withdrawal or for significant withdrawals.
Customer Funds Protection Level
In accordance with UK Gambling Commission requirements (from October 2025), we declare that your funds are protected at a Medium Protection level. This means:
We will remind you of this protection level every 6 months via email or on your account page.
The Big Bass Rock and Roll slot game is developed by Reel Kingdom and published by Pragmatic Play. It features an underwater rock concert theme with a Las Vegas aesthetic.
Theoretical Return to Player
The theoretical Return to Player (RTP) for Big Bass Rock and Roll is:
The RTP is a theoretical statistical calculation that represents the percentage of total money wagered on a game that is paid back to players over a large number of game rounds (typically millions of spins). It is a long-term mathematical expectation, not a guarantee for any individual session or single player. Your actual returns may vary significantly.
In the event of a game malfunction, all pays and plays will be voided. Any affected stakes will be returned to your account balance.
Comprehensive rules for Big Bass Rock and Roll, including paytable, symbol values, and feature explanations, are available directly within the game interface, accessible via the 'Info' button (usually an 'i' icon) or the menu. These in-game rules are one click away from gameplay and form an integral part of these Terms.
We offer a demonstration version of Big Bass Rock and Roll. To comply with UK Gambling Commission regulations, you must verify your age (18+) BEFORE accessing the demo version or any other gaming content on our Website.
Please note the following disclaimers regarding demo play:
Gambling should be an enjoyable pastime, and we are committed to providing a safe and responsible environment. We encourage you to gamble responsibly and offer a range of tools and resources to help you manage your play.
From October 2025, all new customers are REQUIRED to set daily, weekly, and monthly deposit limits BEFORE making their first deposit. These limits can be adjusted:
These limits are accessible and manageable through your account settings.
In addition to mandatory deposit limits, we offer the following tools to help you stay in control:
These tools are available in your account settings and can be adjusted at any time. Changes to increase limits or shorten cooling-off periods may be subject to review periods.
If you feel you need a break from gambling, you can self-exclude for a fixed period (from 6 months to 5 years) or for an indefinite period. Self-exclusion can be activated through your account settings or by contacting our customer support team at [email protected].
For UK residents, we are part of the GAMSTOP national self-exclusion scheme. Registering with GAMSTOP will block you from all online gambling companies licensed in Great Britain. You can register at www.gamstop.co.uk.
If you self-exclude, we will take all reasonable steps to prevent you from accessing our services. This includes blocking your account and removing you from promotional mailing lists. It is your responsibility to refrain from attempting to open new accounts or use existing ones during your self-exclusion period.
If you are concerned about your gambling or that of someone you know, please seek help from professional organisations. These services are confidential and offer free support:
From time to time, we may offer bonuses, promotions, and special offers. These will be subject to specific terms and conditions ("Bonus Terms") which will be made available to you at the time of the offer. You must read and understand these Bonus Terms before participating. All wagering requirements and eligibility criteria will be clearly stated, without hidden clauses or misleading wording.
Your privacy is paramount. Our full Privacy Policy, which details how we collect, use, store, and protect your personal data, is available here. These Terms should be read in conjunction with our Privacy Policy.
We process your personal data under the following lawful bases, as per Article 6 of the GDPR:
Due to the regulated nature of online gambling, certain GDPR rights may be subject to specific conditions:
We have appointed a Data Protection Officer to oversee compliance with data protection laws. You can contact our DPO at [email protected]. We are registered with the UK Information Commissioner's Office (ICO) under registration number ZA123456.
If you have a complaint or concern regarding our services, please contact our Customer Support team immediately via live chat, email ([email protected]), or telephone. We aim to resolve all complaints promptly and fairly. If our initial support team cannot resolve your issue, it will be escalated to our Compliance Department ([email protected]).
We commit to acknowledging your complaint within 24 hours and providing a final response within 8 weeks. In some complex cases, this timeframe may be extended, but we will keep you informed.
If you are not satisfied with the resolution provided by our internal complaints procedure after 8 weeks, you have the right to refer your dispute to an independent Alternative Dispute Resolution (ADR) service. We use:
IBAS provides a free and impartial adjudication service for disputes between gambling operators and their customers. Their decision will be binding on us, provided the full amount of the claim does not exceed the maximum allowed under their terms.
You may also refer a complaint directly to our licensing authorities if you believe we have breached our license conditions:
All content on the Website, including text, graphics, logos, game titles (including "Big Bass Rock and Roll"), software, game mechanics, and the underlying technology, is the property of Rock & Roll Gaming Ltd., its developers (Reel Kingdom), or publishers (Pragmatic Play) and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
To the maximum extent permitted by law, Rock & Roll Gaming Ltd. shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Website or game; (ii) any conduct or content of any third party on the Website; (iii) any content obtained from the Website; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.
Nothing in these Terms shall exclude or limit our liability for death or personal injury resulting from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law (including the Consumer Rights Act 2015).
The Website and game are provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. We do not warrant that the Website will be uninterrupted, secure, or error-free; that defects will be corrected; or that the Website or the servers that make it available are free of viruses or other harmful components.
You acknowledge that the internet may be subject to various attacks, including denial of service attacks, and that we shall not be held liable for any losses caused by internet connectivity issues or other technological malfunctions outside of our reasonable control.
We shall not be liable for any delay or failure to perform our obligations under these Terms if such delay or failure is caused by events beyond our reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, industrial action, power outages, technical failures, governmental actions, or regulatory changes.
Our Website may contain links to third-party websites or services that are not owned or controlled by Rock & Roll Gaming Ltd. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
In some cases, we may have commercial relationships with third-party casinos or platforms where our game is available. When you click on links that lead to such third-party sites, we may receive a commission. This helps us to provide free access to demo versions of slots and maintain the Website. We endeavor to maintain editorial independence in any recommendations or listings we provide, and such commissions do not affect your playing conditions on those external sites.
By using our Website, you acknowledge and agree that Rock & Roll Gaming Ltd. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such third-party websites or services.
We reserve the right to modify or replace these Terms at any time. For material changes, we will provide at least 30 days' notice before the new terms take effect, typically via email to your registered address or a prominent notice on the Website. The "Effective Date" at the top of these Terms will indicate the latest revision.
You have the right to reject the updated Terms. If you do not agree to the new Terms, you must stop using our services and close your account. Your continued use of the Website after the effective date of the revised Terms constitutes your acceptance of the updated Terms.
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. The invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.
These Terms, together with our Privacy Policy and any other documents expressly referenced, constitute the entire agreement between you and Rock & Roll Gaming Ltd. regarding your use of the Website and supersede all prior agreements, understandings, communications, and representations, whether oral or written.
These Terms shall be governed and construed in accordance with the laws of Gibraltar. The courts of Gibraltar shall have exclusive jurisdiction to hear any disputes arising out of or in connection with these Terms. However, this does not affect your rights under the Consumer Rights Act 2015, which are applicable in the United Kingdom, and for consumers residing in the UK, disputes may also be brought before the courts of England and Wales.
If you have any questions about these Terms, your account, or our services, please do not hesitate to contact us: